Yeah, I know, we’re all email experts by now. But the thing is, we all do it differently because it’s still a fairly new communication medium. Here’s one team’s attempt at defining “the rules.” http://www.itsecurity.com/features/99-email-security-tips-112006/I think they do a particularly good job with the Etiquette section. Thou shalt not send emails when angry…
How to Use Email (the manual)
